Innovating Rehabilitation Assessment & Case Management Services

We provide Case Management Services across the UK empowering clients to achieve their rehabilitation goals and outcomes through comprehensive and personalised case management services.

At the heart of our modern approach is our desire to

Empower every claimant to achieve their goals and an optimal outcome

We provide a full remit of Rehabilitation and Case Management Services for clients at all stages of their journey, across the UK, including but not limited to the following:
  • Initial Needs Assessments
  • Case Management
  • Treatment Services (Physiotherapy / CBT / Clinical Psychology)
  • Workplace Assessments
  • Vocational Rehabilitation
  • Functional Capacity Evaluations
  • Hospital Consultations / Surgery
  • Activity of Daily Living Assessments
  • Income Protection/Life Claims Assessments

Why Choose Us

Our journey started in 2011, providing healthcare services to various industries across the UK.

True to our name, we have innovated over the years to stay at the forefront of changes in the rehabilitation, health and well-being needs of our clients whom we support. We now serve customers across all industries and have developed a wide ranging portfolio of clinically-led assessments and case management services for the personal injury and life claims market.

At the heart of it always has and always will be our principle of driving successful outcomes to enable people to achieve their goals.

cyber essentials certified
Simple and easy referral process
Focused on outcomes that are impactful
Clinically led services & biopsychosocial ethos
End to End service from case management to treatment services

Don't just take our word for it...

"Just wanted to place on record our sincerest thanks for your excellent case management on this file. Your insight and recommendations have been above and beyond and it has been very helpful in assisting our decision making at this end."
Customer
"I found the therapist to be very professional, knowledgeable, and patient. His guidance allowed me to embrace the therapy and gave me the confidence to open up emotionally. I have found the therapy very worthwhile, and I will implement the methods taught to me going forward. Thank you."
Client
"I’ve just reviewed your report and wanted to say thank you. It’s really informative and gives me a better understanding of where Mr X is and what his ongoing restrictions are."
Customer
"Thank you to you and your team for always being on the other end of the phone, being empathetic and for helping me through a difficult period. You have brought me back from not really wanting be be here, to enjoying my life again."
Client
"We have been working very closely with Innovate in our claims department for a number of years now, and I can attest to the benefits of using their early intervention model; particularly for MSK and Mental Health cases. Through their easy-to-use portal system, we have been able to ensure that claimants get early access to appropriate treatment, resulting in safe and lasting return to work outcomes for our customers. At the same time as providing the support that our customers desire, receiving detailed clinical reports from Innovate’s therapists has also enabled us to make clear and evidence-based claims decisions without having to wait for a response from busy GP practices. I would recommend Innovate’s early intervention services to any claims area that are looking for timely outcomes on their cases."
Customer

Frequently asked questions

Who do we work on behalf of?

In most instances, we would have received your referral via your insurance company or solicitor. We do not take the place of your own GP or of any other healthcare professionals you are currently under the care of. We are independent specialists assessing and advising on how you and your referring party can facilitate your rehabilitation.

What is consent and why is it so important?

Our practitioners are regulated and monitored by a number of regulatory bodies including, the Nursing and Midwifery Council (NMC), The Healthcare Professions Council (HCPC) and the Data Protection Act (2018). We will only ever provide personal medical information about you to a third party if we have your consent to do so. So, before you attend any type of assessment with one of our healthcare practitioners you will be required to confirm your consent. Further information regarding the release of the report will also be provided to you at the point of assessment.

You have the right to refuse your consent, however, you should be aware that if you decide not to give your consent, your referring party may have to make decisions about you based on the information available to them without the benefit of an independent clinical opinion.

What areas do you cover?

We cover all of England, Wales, Scotland and Northern Ireland.

Why might you have been referred to Innovate Healthcare for an assessment?

We are a provider of services specialising in overcoming the barriers to health and work. Our specialist teams of case managers and clinicians provide a variety of assessments and services designed to help you in the management and recovery from your injuries/health concerns and achieve your goals

What is consent and why is it so important?

Our practitioners are regulated and monitored by a number of regulatory bodies including the General Medical Council (GMC), the Nursing and Midwifery Council (NMC), and the Data Protection Act (2018). We will only ever provide personal medical information about you to a third party if we have your consent to do so. So, before you attend any type of assessment with one of our healthcare practitioners you will be required to confirm your consent. Further information regarding the release of the report will also be provided to you at the point of assessment.

You have the right to refuse your consent, however, you should be aware that if you decide not to give your consent, your referring party may have to make decisions about you based on the information available to them without the benefit of an independent clinical opinion.

What do you need to have available for the assessment?

Please have your medication list and any hospital letters/scan letters which can provide medical information about your diagnosis and treatment for your assessment.

Can anyone be present with you for your assessment?

You can have a family member/friend etc. with you as long as you don’t mind them being present when details of your personal medical history/work problems are discussed. It is not appropriate for a child to attend the assessment with you.

Who will be assessing you?

Our approach uses a multi-disciplinary team of directly employed and associated healthcare professionals including, nurses, physiotherapists, occupational therapists, occupational psychologists, exercise physiologists and vocational rehabilitation specialists. Depending on the specific type of assessment you have been referred for, you will be seen by one of these professions.

Our multidisciplinary team of healthcare professionals is trained in the specific assessments that they provide. Furthermore, they are trained in knowing about medical conditions, how they affect people and how treatment affects them.

Get in Touch

Innovate Healthcare

3rd floor, Suite 4 Dale House
Tiviot Dale, Stockport
SK1 1TA

Contact Form

"*" indicates required fields