Location
Southend-on-Sea, UK
Caroline is a Registered General Nurse with extensive experience within the NHS and private sectors specialising in catastrophic case management and complex health needs in the community.
She trained at Stoke Mandeville Hospital qualifying in 1992 and remained there until 1995, during which time she undertook further training gaining experience across many specialties, including neurology (spinal and brain injury), amputation and general surgery.
Whilst continuing to practice as a nurse, Caroline undertook part time management studies in health and social care management and, following graduation, joined a private health organisation as business manager. In 1995 Caroline moved to Ealing Hospital and as clinical manager gained a great deal of experience in the discharge planning of patients and assessment of needs ready for discharge or transfer, in conjunction with the multi-disciplinary team (MDT).
During a break from clinical practice Caroline took on part-time health lecturing at Harlow College and then returned to clinical practice as Director of Clinical Services at Disability Essex, a charity focused on re-enablement of adult and child clients following acquired disability – predominantly spinal, amputation and acquired brain injury. Caroline carried out needs assessments, wrote legal reports, developed and project managed two triple-award winning initiatives, much of which focused on young people with complex needs.
In 2012 Caroline moved to a case management role, assessing and planning packages of care for children and adults in the community with complex continuing healthcare needs, including acquired brain injury, amputation, ventilated tetraplegic spinal injury, clients with interventions such as tracheostomy or tube feeding and severely disabled clients. Caroline carried out training for carers in the community to enable them to successfully and safely care for clients and ensured care was of a high standard, in addition to facilitating statutory training, such as moving and handling and basic life support. She ensured that both care and associated documentation was CQC compliant and worked closely with the wider MDT. Caroline has continued to work as a case manager since this time specialising in catastrophic injury with a case load consisting of adult and paediatric acquired brain injury, spinal and adult amputations